Privacy Policy

Introduction

This Privacy Policy describes how Jigsaw Solitaire Ultra ("we", "our", or "the app") collects, uses, and protects your information when you use our mobile application.

Information We Collect

Information You Provide

• Game Preferences: Settings and customization options you select within the app
• Game Statistics: Your game scores, win/loss records, and gameplay statistics stored locally on your device

Automatically Collected Information

• Device Information: Device type, operating system version, and app version for compatibility purposes
• Advertising Data: Information collected by third-party advertising partners (see Advertising section below)
• Analytics Data: Usage patterns, app interactions, and performance metrics collected by Google Analytics (see Analytics section below)
• Crash Reports: Technical data when the app crashes, collected by Firebase Crashlytics (see Crash Reporting section below)

How We Use Your Information

We use the collected information to:

• Provide and maintain the game functionality
• Ensure app compatibility with your device
• Save your game progress and preferences locally
• Analyze app usage and improve user experience
• Identify and fix crashes and technical issues
• Monitor app performance and stability

Data Storage

• Local Storage: Game progress, statistics, and preferences are stored locally on your device
• No Cloud Backup: We do not back up your game data to cloud services
• Third-Party Services: Analytics and crash data are processed by Google's Firebase services
• Third-Party Advertising: While your game data remains on your device, advertising services may collect certain device and usage information (see Advertising section below)

Third-Party Advertising (Google AdMob)

This app displays advertisements through Google AdMob, a third-party advertising service provided by Google LLC.

Information Collected by AdMob

Google AdMob may collect and use the following information to serve ads:

• Device identifiers: Advertising ID, device model, operating system
• IP address: Approximate geographic location
• Ad interaction data: Views, clicks, and interactions with advertisements
• Device motion and orientation data: For interactive ad formats
• App usage information: To determine ad frequency and relevance

How AdMob Uses Your Information

AdMob uses this information to:

• Serve personalized advertisements based on your interests
• Measure ad performance and effectiveness
• Prevent fraud and abuse
• Improve advertising services

Personalized vs Non-Personalized Ads

• Personalized Ads: Ads tailored to your interests based on your activity across apps and websites
• Non-Personalized Ads: Ads based only on contextual information (current app, general location)

You can opt out of personalized advertising through your device settings (see "Your Advertising Choices" section below).

Google's Privacy Policy

For more information about how Google collects and processes data, please review:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Advertising: https://policies.google.com/technologies/ads
• AdMob Partners: https://support.google.com/admob/answer/9012903

Third-Party Advertising Partners

AdMob may work with third-party advertising partners and ad networks. These partners may also collect information about your device and ad interactions. Each partner has their own privacy policy governing their data practices.

Google Analytics for Firebase

We use Google Analytics for Firebase to understand how users interact with our app and to improve the user experience.

Information Collected by Google Analytics

Google Analytics may collect and analyze the following information:

• App usage data: Screens viewed, features used, session duration, and interaction patterns
• Device information: Device model, operating system version, screen size, and language settings
• General location data: Country and region based on IP address (not precise location)
• User engagement metrics: Time spent on different screens, feature usage frequency
• App performance data: Loading times, lag, and technical performance metrics
• User demographics: Age range and gender (if enabled and available through device settings)

How We Use Analytics Data

We use analytics data to:

• Understand which features are most popular and improve them
• Identify areas of the app that may be confusing or difficult to use
• Monitor app performance and user engagement
• Make data-driven decisions about future updates and features
• Understand user behavior patterns to optimize game design

Analytics Data Privacy

• No Personal Identification: Analytics data does not contain personally identifiable information such as name, email, or contact details
• Aggregated Data: Analytics data is typically viewed in aggregate form to identify trends and patterns
• Anonymous User IDs: Google Analytics uses anonymous identifiers that cannot be used to personally identify you
• Data Retention: Analytics data is retained according to Google's data retention policies (typically 2-14 months, configurable)

Opt-Out Options

While we use analytics to improve the app, you can limit data collection:

• Android: Settings > Google > Ads > Opt out of Ads Personalization (also affects analytics)
• iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"
• You can also reset your advertising ID to reset analytics tracking

Google's Privacy Policies

For more information about how Google processes analytics data:

• Firebase Privacy and Security: https://firebase.google.com/support/privacy
• Google Privacy Policy: https://policies.google.com/privacy
• Google Analytics: https://support.google.com/analytics/answer/6004245

Firebase Crashlytics

We use Firebase Crashlytics, a crash reporting service provided by Google LLC, to identify and fix bugs and crashes in the app.

Information Collected by Crashlytics

When the app crashes or encounters an error, Crashlytics automatically collects:

• Crash logs: Technical details about what caused the crash (stack traces, error messages)
• Device information: Device model, operating system version, available memory and storage
• App state: App version, screen the user was on when the crash occurred
• Device identifiers: Anonymous crash instance IDs (not personally identifiable)
• Timestamp: When the crash occurred
• Battery level: Device battery state at the time of crash
• Free RAM/disk space: Available device resources

How We Use Crash Data

Crash data is used exclusively for technical purposes:

• Identify and diagnose bugs and crashes in the app
• Prioritize which issues to fix based on frequency and severity
• Test and verify that fixes resolve the identified issues
• Monitor app stability and quality across different devices and OS versions
• Improve overall app performance and reliability

Crash Data Privacy

• No Personal Data: Crashlytics does not collect names, email addresses, phone numbers, or other personally identifiable information
• Anonymous Identifiers: Crash reports use anonymous instance IDs that cannot be linked to individual users
• Technical Data Only: Only technical information necessary for debugging is collected
• Automatic Collection: Crash data is collected automatically when crashes occur to ensure we can fix issues quickly
• Secure Transmission: Crash reports are transmitted securely to Firebase servers

Data Retention

• Crash reports are retained for 90 days by default
• After this period, crash data is automatically deleted from Firebase servers
• We may retain aggregated crash statistics (non-identifiable) for longer periods to track stability trends

Crashlytics Privacy Information

For more information about Firebase Crashlytics data handling:

• Firebase Crashlytics Data Collection: https://firebase.google.com/support/privacy
• Crashlytics Documentation: https://firebase.google.com/docs/crashlytics
• Google Privacy Policy: https://policies.google.com/privacy

Data Sharing

We do not sell, trade, or rent your personal game data to third parties. Information may be shared in the following circumstances:

• With Google/Firebase Services: Technical and usage data is shared with Google for advertising (AdMob), analytics (Google Analytics), and crash reporting (Crashlytics) as described in the sections above
• With Advertising Partners: Device and usage data is shared with Google AdMob and its advertising partners to serve ads
• With your explicit consent: For any other data sharing
• Legal obligations: To comply with legal requirements or respond to lawful requests
• Protection of rights: To protect our rights, privacy, safety, or property
• Business transfers: In connection with a merger or acquisition

Children's Privacy

We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information from children under 13 years of age
• For users under 13, we only serve non-personalized advertisements
• We do not share personal information of children with third parties for marketing purposes
• Parents can request review or deletion of their child's information by contacting us

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the data stored locally on your device
• Delete your game data by clearing app data or uninstalling the app
• Control app permissions through your device's app settings
• Opt out of personalized advertising (see below)

Your Advertising Choices

You can control ad personalization through your device settings:

Additional Options:

• Visit Google's Ad Settings: https://adssettings.google.com
• Use the Digital Advertising Alliance opt-out: http://www.aboutads.info/choices/
• For EU users: http://www.youronlinechoices.eu/

Note: Opting out of personalized ads does not mean you will see fewer ads, but they will be less relevant to your interests.

Data Retention

• Game Data: Retained locally on your device until you delete the app or clear app data
• App Uninstall: Uninstalling the app will remove all locally stored game information
• Advertising Data: Retained by Google AdMob according to their data retention policies (typically 2 months for server logs, longer for aggregated data)
• Analytics Data: Retained by Google Analytics for 2-14 months (configurable)
• Crash Reports: Retained by Firebase Crashlytics for 90 days
• You can reset your Advertising ID at any time through device settings

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this policy
• Providing an in-app notification for significant changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

Consent

By using Jigsaw Solitaire Ultra, you consent to this Privacy Policy and agree to its terms.

Platform-Specific Information

Android

• Permissions requested are only those necessary for game functionality, advertising, and analytics
• Required permissions may include internet access for loading ads and syncing analytics/crash data
• Review app permissions in device Settings > Apps > Jigsaw Solitaire Ultra > Permissions
• Manage ad personalization in Settings > Google > Ads

iOS

• We comply with Apple's App Store privacy requirements and App Tracking Transparency (ATT) framework
• You will be prompted to allow or deny tracking when you first open the app
• Review app permissions in device Settings > Jigsaw Solitaire Ultra
• Privacy nutrition labels are available on the App Store listing
• Manage tracking in Settings > Privacy > Tracking

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us at the email address provided above.

California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access their personal information
• Request deletion of personal information
• Not be discriminated against for exercising these rights

To exercise these rights, please contact us at the email address provided above.